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Contact Us

We're here to help with NarraScript subscriptions, scripts, and your account.

Email

support@narrascript.co

Please email from the address linked to your NarraScript account when possible.

Response time

We typically reply within 1–3 business days. Refund requests are reviewed within 5 business days.

What we can help with

  • Subscriptions & billing

    Plan questions, invoices, cancellation, or upgrade help.

  • Refunds

    First Purchase Guarantee requests and billing disputes. See our Refund Policy for eligibility.

  • Account & access

    Login issues, account recovery, or usage limits.

  • Privacy & data

    Data export, account deletion, or privacy-related requests.

Before you write

  • Include your account email and a short description of the issue.
  • For refund requests, use the subject line Refund Request — First Purchase and see our Refund Policy.
  • For privacy or deletion requests, mention Privacy Request in the subject line.

Related policies